Terms of Service
Effective Date: January 1, 2025
1. Introduction
Welcome to TaxPrimePath. These Terms of Service govern your access to and use of our site and all offerings including corporate tax support, digital resources, and related items.
2. Our Offerings
2.1 Corporate Tax Consultation Services
TaxPrimePath provides expert guidance on corporate taxation compliance and planning. Appointments are confirmed upon receipt of payment. You may reschedule with at least 24 hours notice without additional charge.
2.2 Digital Publications
We offer downloadable guides and toolkits designed for corporate tax professionals. Access is granted immediately after payment confirmation.
2.3 Physical Products
Our printed materials and workbooks are shipped upon order confirmation. Delivery times depend on your location.
3. Refund Policy
3.1 Services
Cancellations made more than 48 hours before a scheduled consultation are eligible for a full refund, less a processing fee of $50 CAD. Cancellations within 48 hours are not refundable due to the allocation of expert resources. Once a consultation has begun, no refund is available; however, you may request one complimentary reschedule within 30 days of the original appointment.
3.2 Digital Publications
Requests for return of digital publications must be submitted within 7 days of purchase and prior to any download. After files have been accessed or downloaded, returns are not permitted due to the nature of digital delivery.
3.3 Physical Products
Physical products may be returned within 14 days of receipt. Items must be unused, in original packaging, and shipped back at your expense to the address below. Upon receipt and inspection, we will process a refund to your original payment method within 10 business days, less a restocking fee of 15%.
4. Payment Processing
All transactions are processed securely via major card providers and direct bank transfer. Confirmation is sent by email once payment is approved.
5. Rescheduling
To reschedule a consultation, please contact our support team at least 24 hours before your appointment. Rescheduling requests made after this period may incur a fee.
6. Limitation of Liability
To the fullest extent permitted by law, TaxPrimePath’s total liability for claims arising under these terms shall not exceed the amount paid by you for the relevant offering.
7. Contact Information
TaxPrimePathBusiness ID: 895881619
1867 St. Laurent Boulevard
Ottawa, ON K1G 5A3, Canada
Phone: +14166635721
For questions or support, please reach out to us.